Tough discussions with a direct report, peer, boss, supplier or customer can arise in a variety of situations. This course will show you how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved. This course runs in Perth and select regional locations.
1 Day
Challenging workplace discussions can arise in any professional setting. This course will equip you with practical techniques to navigate these interactions confidently and constructively, addressing both the issues at hand and workplace dynamics effectively.
Professionals, team leaders and managers seeking to enhance their ability to handle challenging interactions. This course is ideal for anyone who wants to build their communication skills and tackle workplace challenges with confidence and professionalism.
You will learn to:
Good decision making is at the heart of management and leadership. This course explores, through a series of cases, a wide range of approaches to decision making to increase both awareness of risk and basic decision skills.
Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, develop confidence and learn to communicate effectively with people at all levels in your organisation.
This course is designed to help you bust your fears around being on camera. You’ll learn how to live and breathe your brand message, deliver content in a natural way and engage with new audiences through video.
This course equips you with the skills to drive behavioural change, whether you're introducing a new product, implementing safety protocols, launching software, or simply aiming to improve team punctuality.