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Coaching Skills for Line Managers and Supervisors
Managers must play an active role in identifying and responding to specific opportunities to improve the performance of their employees. This course will help you to develop the coaching skills to support and sustain improved performance in others.
1 Day
Overview
Performance in any organisation results from the individual achievements of its people. There are key qualities and skills seen in successful coaches and ways to provide advanced coaching to individuals and groups.
This course will help you develop the coaching skills to support and sustain improved performance in others.
Who will benefit
Managers, specialist staff and professionals who manage, lead and support others who need to improve and sustain their performance by using coaching skills. Anyone wishing to implement a coaching program within an organisation, whether as managers, coordinators or attendees.
Content
- Coaching and mentoring defined
- Coaching frameworks and models
- Coaching skills for managers
- Communication skills
- Skills practice sessions
- Dealing with challenges
- Implementing and finalising a program.
Learning Outcomes
You will learn to:
- Define what coaching and mentoring is and identify a variety of frameworks and models that are available
- Identify qualities and skills seen in a successful coach
- Communicate effectively and deal with challenges that may arise
- Prepare and implement a series of coaching sessions within the organisation
- Provide coaching to individuals and groups
- Follow-up coaching sessions to determine outcomes.
Many of today’s projects depend on people who don’t report directly to you. This course helps you master the art of leading through influence.
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The Frontline Leader Program is the essential development experience for managers, supervisors, team leaders and frontline managers. It combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.
Balance opposing demands to create clarity and adaptability
This course helps you navigate modern leadership challenges with confidence and integrity. You’ll learn frameworks to flex your approach, strengthen your emotional adaptability and lead with purpose in contexts that demand both decisiveness and empathy.
Strengthen the way you lead, support and develop people through coaching.
This course builds practical coaching capability for leaders who want to improve everyday conversations, encourage ownership and help others grow in their roles.