Learning how to communicate effectively in the workplace is crucial in optimising your performance. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned.
2 Days
Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately, the keys to communicating effectively can be learned.
By improving your effective communication skills, you will be able to enhance working relationships and deal with difficult situations in a positive manner. You will also get the opportunity to develop your own personal communication style and better understand the styles of others.
This effective business communication course is aimed at those within organisations who want to enhance their communication skills to better convey information, ideas, thoughts and emotions with greater clarity, precision and persuasiveness. Additionally, you will learn to adjust your communication style to various situations and contexts you encounter.
You will learn to:
This course is also delivered via a virtual classroom and is indicated by "Virtual" next to the date.
Speaking or make a visual presentation to a group can be a stressful experience. This course explores the skills required to create and deliver highly effective presentations with confidence and style. You will also learn how to use visual aids to achieve optimal impact.
Research shows that most inexperienced negotiators rush too quickly to bargaining and don't spend enough time on planning. This course equips participants with the tools, techniques and tactics required to manage negotiations successfully.
We do not manage time - we manage ourselves with respect to time - time is life! On this course you will learn the difference between importance and urgency and will be given tools, techniques and strategies that can be used back in the workplace to maximise the time they spend completing the tasks that matter most, whilst minimising time spent on tasks that don't.
This course is aimed at anybody who wants to improve their speaking skills in informal situations. You’ll have more confidence and greater skills to interact with others, to speak in informal situations, and to present in front of small groups.