Good workplace relationships are essential to ensure teams or business departments can work effectively. There are a multitude of essential skills covered in this course which will help participants increase their influence within their work team.
1 Day
For any business department, team or group to work effectively, it is important to ensure that effective workplace relationships exist. This course differentiates between good relationships and effective relationships, and examines ways in which we can ensure this occurs in our workplace.
Participants will explore the role of leadership in building and creating effective workplace relationships through access to and communication of relevant information to ensure agreed outcomes are achieved.
All managers, supervisors and team leaders, through to business unit and divisional managers, who desire to increase their influence within their work team and environment.
Participants should be able to:
If an organisation is to reach its desired goals, sound planning is essential and implementation of that plan is key to success. During this course, you will learn how to develop and implement an operational plan, manage operational resources and monitor and review operational performance.
The key component in effective performance management is communication. Using contemporary case studies, this course helps you to develop the required skills and challenges you to make managing performance beneficial to both employer and employee.
To remain competitive, organisations must continually seek ways to proactively improve all aspects of their business, including workplace relationships, processes, products and services.
Tailored for current supervisors, this course builds on your existing experience with people management. You will learn how to enhance your leadership skills and maximise your own potential and that of your staff.