People do their best work when they know what is expected and feel supported to get there. This course gives you practical, everyday tools to guide performance with confidence and care.
You will learn how to set clear expectations, offer thoughtful feedback and address performance gaps in ways that build trust, strengthen accountability and help your team succeed.
1 Day
Supporting performance is one of the most important responsibilities of any leader. This course helps you build the clarity and confidence needed to guide others effectively and create conditions where people know what is expected and feel supported to deliver.
You will explore practical tools to set clear expectations, monitor progress and respond constructively when performance dips. The program also helps you strengthen everyday communication skills so feedback becomes a natural part of your leadership, not something reserved for formal discussions.
Through real examples and guided practice, you will learn how to influence performance through timely conversations, shared accountability and leadership behaviours that reinforce high standards across your team.
Is this course for you
This course is ideal for supervisors, team leaders, and managers responsible for supporting the performance of individuals and teams through everyday conversations and actions.
Leaders play a critical role in turning diversity into inclusion, performance and innovation.
This program gives you practical tools to understand how identity and difference show up at work, build psychological safety and inclusive practices, and harness varied perspectives for better decisions and results.
In a workplace that moves quickly, clarity about what matters most is essential. This course helps you step back, refocus and build practical habits that support both your performance and wellbeing.
You will learn how to set meaningful priorities, manage competing demands and shape your professional development with confidence and purpose.
As your responsibilities grow, so does the need for confident, strategic leadership. This course helps you build on your existing experience and sharpen the skills that matter most.
You will learn how to influence outcomes, support your team through change and lead with clarity so you can step into the next stage of your leadership journey with confidence.
Stepping into leadership for the first time can feel both exciting and unfamiliar. This course helps you build the confidence, clarity and people skills needed to guide others effectively.
You will learn how to communicate expectations, support team performance and approach early leadership challenges with a steady, human-centred approach.