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The Frontline Leader Program
The Frontline Leader Program is the essential development experience for managers, supervisors, team leaders and frontline managers. It combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.
5 Days
Overview
One of AIMWA's most successful and well regarded programs, The Frontline Leader Program is specifically designed to create a Return On Investment (ROI) for both the organisation and the individual through a highly interactive learning approach. You will be challenged to reflect on your leadership style and role, while exploring strategies to drive significant improvements in your team's performance.
The five days of face-to-face content is delivered in a very unique way. You will be on the move all week, learning in small groups, completing activities, case studies and simulations. All of which are designed to engage all learning styles and maximise your learning potential.
This frontline leadership course will help you to identify ways you can positively influence workplace culture. You will learn how to improve team performance and alignment, discover how to enhance communication across all levels and build positive workplace relationships.
On completion of this course, you will be able to recognise relevant leadership principles in the workplace and understand the benefits that arise from working with a diverse workforce. At the conclusion of your training, you also benefit from 3 x 1 hour coaching sessions.
Note: Individual coaching dates will be set between you and a coach at the training program. Pre-work will be required prior to attendance on this program.
Who will benefit
This Frontline Leader Program is suited to frontline leaders who are required to build a productive team and implement the processes, procedures and work practices necessary to achieve performance outcomes. Participants may come from any industry or sector.
Content
The program facilitators are highly experienced practitioners and learning professionals who understand the real world of work for supervisors and team leaders. Through this frontline management training, participants will be encouraged to reflect on their own role and leadership style while exploring effective strategies to significantly enhance their team's performance.
Learning Outcomes
You will learn to:
- Identify strategies for better performance management and improved productivity
- Identify ways to positively influence workplace culture and develop a culture of continuous improvement
- Improve team performance and alignment
- Prioritise and plan workplace projects
- Improve customer service
- Enhance communication across all levels and build positive workplace relationships
- Identify relevant leadership principles in the workplace
- Gain the benefits from working with a diverse workforce.
Qualifications
Advance Your Career with a Nationally Recognised Qualification
After completing The Frontline Leader Program, you can enrol in a nationally recognised qualification for a small additional fee. Choose between:
Select your preferred pathway:
- Online Learning – Flexible, self-paced learning with scenario-based assessments, for just $500.
- RPL (Recognition of Prior Learning) – Showcase your existing experience for only $100.
Follow the links to find out which qualification is the best fit for you. Enrolment must be submitted separately to take advantage of this opportunity.
Note: This course builds practical workplace knowledge and skills. It is professional development only and does not contribute towards the completion of the assessment requirements for these qualifications.
What past course attendees say:
Our friendly and knowledgeable team of Client Relationship Managers is here to help you diagnose the needs of your organisation, and design and deliver solutions that ensure your people perform at their best.
Senior leaders do not need to become technical experts in AI, but they do need to understand what it can do, where it may create risk and how to guide its use across their organisation.
You will explore AI in a business context, including common applications, ethical considerations, privacy, accountability and workforce impacts.
Change is a constant in every organisation, but leading it well takes skill and self-awareness. This practical course helps you plan, communicate and guide change with purpose.
You will learn how to build understanding, engage your team and turn transition into progress.
Stories help people connect, understand and remember what matters. This course shows you how to use storytelling as a leadership skill to inspire, influence and engage your team.
You will learn how to craft meaningful stories that build trust, strengthen communication and bring your messages to life.
Moving into general management requires a shift in thinking. This program helps you step back from day-to-day operations to see the bigger picture.
You will explore strategy, leadership, finance and organisational change, building the insight and confidence to lead with clarity and direction across your business.