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The Frontline Leader
The Frontline Leader program is the essential development experience for managers, supervisors, team leaders and frontline managers. The program combines exposure to contemporary business and management practices with a stimulating learning environment and practical workplace application.
This course runs in Perth and Bunbury.
5 Days
Overview
One of AIM WA's most successful and well regarded programs, The Frontline Leader program is specifically designed to create a Return On Investment (ROI) for both the organisation and the individual through a highly interactive learning approach. You will be challenged to reflect on your role and style and to explore ways you can significantly improve the performance of your work team.
The Frontline Leader program begins with you gaining access to a range of online resources prior to the face-to-face component through our blended learning approach. These resources offer opportunities for reflection on your current role and prepare you for the learning journey ahead.
The five days of face-to-face content is delivered in a very unique way. You will be on the move all week, learning in small groups, completing activities, case studies and simulations. All of which are designed to engage all learning styles and maximise your learning potential.
This frontline leadership program will help you to identify ways you can positively influence workplace culture. You will learn how to improve team performance and alignment, discover how to enhance communication across all levels and build positive workplace relationships. On completion of this frontline manager course in Perth, you will be able to recognise relevant leadership principles in the workplace and understand the benefits that arise from working with a diverse workforce.
At the conclusion of your frontline management training, you also benefit from 3 x 1 hour coaching sessions.
Note: Individual coaching dates will be set between you and a coach at the training program. Pre-work will be required prior to attendance on this program.
Who will benefit
This program is suited to frontline leaders who are required to build a productive team and implement the processes, procedures and work practices required to achieve performance outcomes. Participants may come from any industry or sector.
Content
The program facilitators are highly experienced practitioners and learning professionals who understand the real world of work for supervisors and team leaders. Participants will be challenged to reflect on their own role and style and to explore ways they can significantly improve the performance of their work team.
Learning outcomes
Participants should be able to:
- Identify strategies for better performance management and improved productivity
- Identify ways to positively influence workplace culture and develop a culture of continuous improvement
- Improve team performance and alignment
- Prioritise and plan workplace projects
- Improve customer service
- Enhance communication across all levels and build positive workplace relationships
- Identify relevant leadership principles in the workplace
- Gain the benefits from working with a diverse workforce.
Qualifications
Advance Your Career with a Nationally Recognised Qualification
After completing The Frontline Leader course, you can enrol in a nationally recognised qualification for a small additional fee. Choose between:
Select your preferred pathway:
- Online Learning – Flexible, self-paced learning with scenario-based assessments, for just $900.
- RPL (Recognition of Prior Learning) – Showcase your existing experience for only $100.
Follow the links to find out which qualification is the best fit for you. Enrolment must be submitted separately to take advantage of this opportunity.
What past course attendees say:
Our friendly and knowledgeable team of Client Relationship Managers is here to help you diagnose the needs of your organisation, and design and deliver solutions that ensure your people perform at their best.
You need to understand yourself as a leader before you can understand or lead others. This program draws on world-wide leadership research and focuses on the practical application of leadership skills and principles.
Managers must play an active role in identifying and responding to specific opportunities to improve the performance of their employees. This course will help you to develop the coaching skills to support and sustain improved performance in others.
This highly practical and interactive course will provide you with a clear framework to prepare a successful business plan and to tailor it to the needs of your organisation or business unit.
Change is a constant in today's organisations. This change management course will equip you with the necessary skills and knowledge to effectively implement and navigate change at the individual, group and organisational levels.