Pay account Log in/Register Contact Us Phone (08) 9383 8000
Pay account Log in/Register Contact Us Phone (08) 9383 8000
Human Resources
Courses > Human Resources

Building your Coaching Skills


Coaching is a powerful way to lift performance and support people through change. This course helps you build the skills to coach with structure and confidence.

You will learn practical models, communication techniques and real-world methods you can apply from your very next conversation.

Location
Date
Duration

2 Days

Time (AWST)
Address
Participants
Total

What to expect

Effective coaching can shape capability, confidence and long-term performance. This practical course introduces the foundations of successful coaching and helps you understand when, why and how different coaching approaches work. You will explore a range of models and frameworks and learn how to adapt them to suit the needs of the people you support.

You will develop the communication skills that underpin strong coaching relationships, including active listening, thoughtful questioning and providing clarity through coaching agreements or contracts. The program also explores the difference between structured and unstructured coaching and how each can support meaningful development.

With a strong focus on practice, you will have opportunities to apply techniques throughout the course, receive feedback and build confidence. You will also learn how to coach effectively during times of change, helping others stay focused, resilient and supported.

Is this course for you


This course is ideal for consultants, HR professionals, learning and development leaders, managers, and existing coaches who want to strengthen their one-to-one coaching capability.

This course is suited to individuals who want to:

  • strengthen one-to-one coaching skills

  • support individual development more effectively

  • apply coaching techniques with confidence

  • enhance performance and growth through coaching

What you will explore

During this training course, you will develop practical coaching skills to support growth, development and change in others. The course focuses on exploring a range of coaching models, building effective communication skills, and applying both structured and flexible approaches to coaching conversations in diverse situations.

By the end of this training course, you should be able to:

  • Explore a variety of coaching models and apply them to different situations

  • Understand both structured and unstructured approaches to coaching

  • Build communication skills that support growth and development

  • Develop clear agreements and contracts for coaching conversations

  • Support others effectively through periods of change

Where this course can take you

 

During this training course, you will explore:

  • Core coaching models and frameworks
  • Structured and unstructured coaching approaches
  • Active listening and effective questioning
  • Establishing coaching agreements and boundaries
  • Communication techniques that foster growth
  • Coaching during change or transition
  • Practical coaching exercises with feedback.

Optional/additional coaching package:

  • $1000 Non Member
  • $900 Corporate Member
    (3 x 1 hour)
Related Results
Strategic Human Resource Management

A strong HR strategy does more than support the business; it helps shape its direction. This course builds your capability to design people strategies that align with organisational goals, anticipate change and position HR as a genuine strategic partner.

You will learn how to influence stakeholders, lead meaningful change and deliver long-term value through thoughtful, well-integrated HR practices.

See course page
Foundations of HR

HR plays a central role in shaping positive, fair and well-functioning workplaces. This course introduces the essentials of HR practice and helps you build the practical skills needed to support people effectively.

You will learn how core HR processes work, how legislation underpins everyday decisions and how to navigate common people challenges with confidence.

See course page
Performance Management

When performance management is done well, it strengthens trust, supports development and lifts results. This course helps you refine performance processes so they are consistent, constructive and motivating.

You will also learn how to approach challenging conversations with clarity and confidence.

See course page
Managing Workplace Inquiries and Investigations

When concerns or allegations arise, the way they are handled can protect trust or place it at risk. This course gives you a clear, ethical and structured approach to managing inquiries and investigations.

You will learn how to plan the process, gather information objectively and act with fairness and respect for everyone involved.

See course page
Courses - Frequently Asked Questions

Get answers to common queries.

FAQs