Assertive Communication For Women

Assertive Communication for Women

Clear, authentic self-expression and active listening are key ingredients of this course. Embrace the power of assertive communication as a woman, develop confidence and learn to communicate effectively with people at all levels in your organisation.

Location
Date
Duration

2 days

Time (AWST)
Address
Participants
Total

Overview

Assertive communication is the cornerstone of establishing credibility and mutual respect within an organisation. By embracing a clear and respectful communication style, effective negotiations become attainable and workplace stress is significantly reduced.

Developing assertive communication skills is crucial for personal and professional development, helping individuals overcome self-esteem barriers and fear of conflict. The Assertive Communication for Women course improves open and assertive communication, builds stronger relationships and fosters a harmonious and productive organisational environment.

Who will benefit

Women who want to become more confident and communicate more effectively with work colleagues at all levels. This assertive communication training also provides value in both client interactions and personal relationships.

Content

  • Differences between assertion, aggression and non-assertion behaviour, including aggressive communication and passive communication
  • Establishing healthy boundaries to foster effective communication
  • Importance of maintaining eye contact when communicating effectively
  • Development and maintenance of self-confidence
  • Learning how to handle constructive criticism and complaints
  • Evaluate the appropriateness of time, place and situations when dealing with conflict
  • Learning how to say “no” when suitable and setting boundaries
  • Expressing positive and negative feelings
  • Using assertive body language and assertive verbal skills.

Learning Outcomes

You will learn to:

  • Distinguish between assertive, non-assertive and aggressive behaviour
  • Establish healthy boundaries when expressing your personal views
  • Communicate assertively in difficult situations and resolve conflicts
  • Express positive and negative feelings easily through verbal and non-verbal communication
  • Apply assertive rights and responsibilities effectively
  • Develop confidence in handling conflict and complaints
  • Master the art of navigating challenging conversations with assertive communication strategies
  • Express yourself in a clear, direct and respectful manner in both professional and personal contexts
  • Cope with difficult people and challenging situations more effectively.

What past course attendees say:

"The facilitator is amazing, a true leader in her field. I am honoured to have attended this course."
Samantha Belica
P&N Bank
Credit Coach
"This course has taught me a lot more about myself and how I can self-improve at work and home."
Linda Millea
City of Stirling
Planning Officer
Related Results

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The use of data can be helpful to communicate messages to others but sometimes the main message can be lost or an audience can disengage. This course provides practical tips on sifting and using data in such a way to support the main message in a clear, succinct way.

Knowing how to write clear, concise and effective communications is an essential workplace skill. This training course teaches you how to plan, organise and structure your writing to effectively reach your target audience. 

Boost your effectiveness in handling Crucial Conversations by adding on the Crucial Conversations for Accountability module.

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