Preventing and Responding to WHS Incidents

WHS incidents can range from minor non-compliance to catastrophic injury or death. It is therefore essential that organisations adopt a systematic approach to investigation of incidents and introduce measures to minimise or respond appropriately to future incidents.


2 Days



Despite ongoing injuries and deaths in the workplace, organisations often fail to prevent such tragedies from happening aqain. Systematic processes to learn from such events are the focus of this program. You will walk through the process from start to finish in a way that is easily replicated in their workplace.

Who will benefit

Anyone currently involved in accident/incident investigation or who is likely to be called upon to undertake this task in the future. Participants need not have had previous investigation or WHS experience.


  • What constitutes an accident or incident?
  • Creating a learning culture
  • Gaining quick access to key issues
  • Investigation and interviewing techniques
  • Sifting important issues from details
  • Injury and damage assessment
  • Developing recommendations
  • Reporting and communicating learnings.

Learning Outcomes

Participants should be able to:

  • Investigate an accident or incident effectively
  • Use a range of techniques to interview key staff involved
  • Diagnose the key issues and recommend alternative approaches
  • Report the outcomes of the investigation in a meaningful way.
Related Results

Every manager wants to develop the 'right' Work Health and Safety (WHS) culture for their business but many struggle to describe what that culture would actually look like. This course is designed to provide an introduction to the process of shaping the culture of an organisation which forms a critical part of ensuring excellent WHS performance and the ongoing viability of your business.

Discover the essential skills and knowledge to fulfil the requirements of the WHS Act and create a safer workplace for all your workers and customers. To be recognised by WorkSafe, people attending this course MUST be a Health and Safety Representative (HSR).

Having an approach to risk management is never enough. Implementing the strategy and embedding it in the day-to-day activities of all staff is key to reducing the hazards and engaging employees.

An effective Work Health and Safety (WHS) system is essential in any organisation to support a safer working environment. This course will explore how to implement, maintain and monitor an effective WHS system within your workplace.

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