This course is a broad and deep exploration of the ten project management knowledge areas and covers essential tools and techniques that address all of the project life cycle, including dealing with risks, issues and changes. It will explain the work breakdown structure that enables the schedule, budget and human resources to be identified and tracked throughout the project.

Learning how to communicate effectively at work is crucial in optimising your performance as a professional. Good business communicators are highly valued by their organisations, however not everyone is a natural communicator. Fortunately the keys to communicating effectively can be learned. This Bunbury based course provides staff training across a range of communication techniques including interpersonal skills, verbal and non-verbal strategies to become a more effective and confident communicator in the workplace.

Difficult conversations with a subordinate, peer, boss, supplier or customer can arise in a variety of situations. Attend this course and learn how to prepare for these challenges and increase the likelihood of a successful outcome for everyone involved.

How we manage our own emotions and empathise with the emotions displayed by other people can have a dramatic impact on our effectiveness at getting things done with and through people. By increasing our knowledge and intelligence around emotions, we become better equipped to sense and respond in the workplace and at home.

Learning how to be a good supervisor is critical for individuals to reach optimum effectiveness faster and avoid feeling like they’ve been 'thrown in the deep end'. This Bunbury based introductory supervisor training course shows new leaders the functions of leading effective groups or teams. 'New Supervisor' helps develop the skills and techniques required to set the foundations for efficient communication and effective relations between supervisor and staff. The learning outcomes of this course have applications across all industries, including; construction, safety, mining, hospitality, government and more. Welding together concerns of task, team and individuals, this course will ensure participants perform at the highest level on site or in the office.